Terms of service

This website is operated by ToolsVolt. By visiting our website or placing an order, you agree to the terms below.

Products and product information

ToolsVolt sells genuine branded power tool batteries. We try to keep product titles, photos, specifications, prices, and availability accurate, but mistakes may occur. If we find an error in an order, we may contact you to confirm or correct the order before shipping.

Brand names, model numbers, and battery platform names are used to identify the products and help customers choose the correct battery.

Orders and payment

An order is accepted after payment is confirmed and the order is reviewed. We may refuse or cancel an order if payment cannot be verified, information is incorrect, stock is unavailable, or we suspect fraud or misuse of the website.

Shipping

Shipping times are estimates. Power tool batteries contain lithium-ion cells and may require ground service or other approved shipping methods. Please review our Shipping policy for processing and delivery details.

Returns and refunds

Return requests must be made before sending an item back. Please review our Return policy for eligibility, timing, return instructions, and refund timing.

Customer responsibility

Please check the product photos, battery platform, voltage, capacity, and tool compatibility before ordering. If you are not sure which battery fits your tool, contact us before buying.

Website use

You agree not to misuse the website, attempt unauthorized access, interfere with website operation, or use the website for unlawful purposes.

Contact

For questions about these terms, contact us at support@toolsvolt.com.